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Privacy policy

What we collect when you use Tino, why we collect it, who else sees it, and what you can ask us to do about it. Written to be read, not to be survived.

Version 3.1 · Effective 1 September 2026 Applies to the Tino app, tino.mn and the TinoGO driver app
! Draft copy prepared for review. Have counsel confirm the retention periods, entity names and regulator references before this replaces the live policy.
What we collect Why Sharing Your rights Contact
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Privacy contact

Data requests, corrections and complaints go to our privacy team. We answer in Mongolian and English, and we do not require a lawyer’s letter to act on a request.

Response time
Within 14 days
Registered office
Chinggis Avenue 9, Sükhbaatar District, 1st khoroo, Ulaanbaatar 14251
On this page
Terms of service
The rules that govern using the app and each mini-app.
Delete my account
What is removed, what law requires us to keep, how long it takes.