The agreement between you and Tino: what we owe you, what each mini-app adds on top, how money and cancellations work, and what happens when something goes wrong.
Raise a dispute in the app within thirty days of the order. We answer inside fourteen days, and most cases are resolved with a refund or a re-delivery rather than an argument.
These terms are governed by the laws of Mongolia. Anything we cannot settle between us goes to the competent court in Ulaanbaatar, and nothing here removes a consumer right you hold under Mongolian law.